Vitility Ltd - Change Management, Testimonials

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Testimonials

	“We’ve seen a big improvement in our communications throughout the IT organization since implementing ChangeGear Change Management. It has also allowed us to be more proactive in recognizing potential problems and/or conflicts - which in turn, leads to higher IT service levels.” Mark Sandner Production Support Coordinator BC Lottery Corporation
	“We initially chose ChangeGear Change Management to help us achieve Sarbanes-Oxley compliance. Since our implementation, not only are we meeting our compliance requirements, but we also have a formal change policy in place which allows us to be more pro-active with our change efforts. We’ve found that ChangeGear is good at controlling the chaos.” Jeffrey Judkins Lead Application Developer Electric Insurance Company
	“We needed a tool with automated workflow to help us manage our change efforts. And ChangeGear’s built-in workflow has made a big difference for us – especially having our approval cycles automated. ChangeGear has allowed us to take our Change Management process to another level.” Cathi Kuntz IT Asset & Change Manager Graphic Packaging International
	“Our ChangeGear deployment was remarkably easy and highly successful, and the support team at SunView provides outstanding support. ChangeGear has very effectively met and resolved our change management issues and challenges.” Ron Cascioli Manager, Enterprise Systems PSCU Financial Services
	“With ChangeGear we have much more flexibility than we had before. Now we can easily track any kind of ticket, regardless of whether the change request is for a minor patch or a major software installation. Our users now have better visibility into the entire change process – from when the ticket is initiated until it is closed, and at every stage in between.” Tom Wade, MCP Network Administrator Challenger Motor Freight Inc.
	“Prior to ChangeGear, we had no formal change process in place. Upon becoming a publicly-traded company, the ability to show auditors what, when and why an IT change occurred became mandatory in order for us to achieve regulatory compliance. Once we began to use ChangeGear, everyone quickly saw the value of the product. Today our team would feel lost without it.” Chris Altass Technical Services Supervisor Clearwater Seafoods
	“Worrying about change doesn’t keep me up at night anymore because ChangeGear has given me the visibility into our change process to be proactive with our IT issues instead of reactive. We have reduced the unscheduled changes to our production environment by at least 25 to 30 percent. In fact, a recent independent audit of our environment took less than a day to complete; prior to implementing ChangeGear, these yearly audits took on average several days.” Terry Barbounis CTO The First Church of Christ, Scientist
	“It’s clear that the ChangeGear product was well-planned and developed. From the day we installed the product, it ran perfectly on our existing infrastructure with no additional hardware or software investment required, and it worked well with our other applications. It’s just a great product.” Chris Kopchik Systems Engineering Manager Womble Carlyle Sandridge & Rice
	“Keeping our systems up and running is a huge issue for eTelecare. Our call centers make money based on the number of calls we make and handle. If our system is down, our agents can’t make or receive calls and the direct result is lost revenue. We can directly attribute our success in reaching our uptime goal of 99.999 percent to our ChangeGear solution.” Mike Hale Change Control Manager eTelecare

Testimonials