Deliver time-critical information accurately

ChangeGear Communicator

Ever growing reliance of businesses on technologies requires that IT organizations maintain open channels of communication with their users within and beyond the enterprise. For instance, IT organizations need to inform user communities proactively regarding future plans, upcoming changes, systems performance as well as issues arising from emergent technologies. ChangeGear Communicator, a comprehensive yet easy-to-use tool, enables you to create, schedule, automate and track messages to deliver time-critical information accurately - allowing you to proactively inform your users about important IT matters.

FEATURES & BENEFITS
Increased visibility of change activities
Users and IT staff can view up-to-date information about system changes in the Web Announcement Portal.

Automated review/approval process
The built-in workflow enables IT staff to review, screen and sign off on messages prior to delivery to the user community.
Portal
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Centralised communication management
ChangeGear Communicator provides a centralized and intuitive user interface for creating and delivering messages.

Improved organisational communication
IT staff can notify users and interested parties on demand or automatically of pertinent IT issues such as disaster recovery, impending changes, service outages, emerging issues, etc.

Tightly integrated with ChangeGear Change Management
Designed to work seamlessly with ChangeGear Change Management, ChangeGear Communicator integrates the communication process and simplifies delivery of up-to-the-minute information across the enterprise -harnessing the power of IT to improve business responsiveness.
COMMUNICATOR COMPONENTS:

Announcement Portal
Display real-time IT schedule of activities in the graphic Web-based calendar.

Announcement Manager
Create, edit and administer announcements centrally in an easy-to-use user interface.
Dashboard
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Announcement Publisher
Draft messages for review, specify targeted audiences and authorize messages from one location.

Learn more about ChangeGear Communicator: Download the datasheet

To find out how ChangeGear Communicator can help you it can help you deliver time-critical information efficiently, call Vitility at 0870 034 8288 or email sales@vitility.net