Change Management Solution

In today's demanding business climate, IT change is unavoidable. Unfortunately, so is the unplanned downtime that results from unauthorised, ad hoc, or poorly implemented changes. When systems and users go offline, the impact is felt at the bottom line—in the form of reduced productivity and lost revenue.

But there's a way to minimise unplanned downtime: Track changes to the IT environment a lot more closely. That’s the thinking behind SunView Software's ChangeGear Change Management solution. It lets IT organisations put a much tighter focus on what's being changed, who's making the change, and how changes will impact resources and users.

The business benefits of better change are clear:

More visibility, less unplanned downtime
ChangeGear Change Management empowers organisations to examine every stage of change, up close and in-depth, with little to no extra effort. That degree of visibility does a lot to keep IT resources up and running.

Greater success, reduced expense
Nothing wastes time and money like changes that don't work. But the SunView solution logs and tracks the results of all changes - information that IT organisations can put to use when planning the next project. That helps ensure a successful implementation while eliminating the inconvenience and expense of starting from scratch.

Better communication, increased satisfaction
Planning change, predicting impact, tracking results, communicating the details: the SunView solution helps keep users informed of all change activities, all through the process. That means no more of the unpleasant surprises that can cut into productivity.

Tighter control, tighter security
Improving the change management process makes for a better protected IT environment. The SunView solution delivers a degree of control that reduces the chance of introducing errors—errors that could otherwise put resources at risk.

SunView has designed ChangeGear Change Management with these benefits in mind. It’s built on Microsoft .NET and implements the best practices framework of ITIL; boasts customisable configuration for fast and easy implementation; and features an intuitive interface, real-time operational dashboard, and flexible workflow that give companies total control of the change management process.

Make a change for the better: Make ChangeGear your change management solution